Your information.
Handled with care.

Information we collect

When you submit a consultation application, we may collect your name, email address, phone number, location, training experience, goals, preferred contact method and any optional information you choose to provide.

When you use the nutrition calculator, we collect the details needed to produce and email your result, including your name, email address, age, biological sex, height, weight, goal, activity and training information, plus any optional body-composition or nutrition-tracking information you choose to provide.

When you become a coaching client, your individual app profile may contain programme information, exercise records, training feedback, body measurements, progress photographs, nutrition information, habits, fitness data and information you choose to connect from supported third-party services.

How your information is used

HIITIT Performance uses your information to calculate and deliver requested nutrition results, review enquiries, contact you when you have given permission, recommend an appropriate service, deliver coaching or rehabilitation, personalise training, monitor progress and administer the client relationship.

Your information is not used for unrelated advertising. Please do not send medical records or highly sensitive clinical documents through the public consultation form.

Your coaching profile

Coaching information entered into the app is associated with your individual, password-protected profile. It is available to you and to Jason as your authorised coach, with the platform provider processing it only as needed to operate, secure and support the service.

HIITIT Performance currently uses ABC Trainerize to provide its coaching platform. Information from an optional fitness integration is imported only when you authorise that connection, and you may disconnect it through the relevant service settings.

Security and encryption

The website, consultation endpoint and coaching platform use encrypted HTTPS connections when information is transmitted. Access to coaching information is restricted through individual accounts and authorised services. Administrative, technical and organisational safeguards are used to reduce the risk of unauthorised access, disclosure, alteration or loss.

No internet-based system can be guaranteed to be completely secure. HIITIT Performance therefore limits access to information and only collects information reasonably required to provide the requested service.

No sale to data brokers

HIITIT Performance does not sell, rent or trade your personal, health or fitness information to data brokers, advertisers or third-party marketers.

Information may be processed by service providers that operate the website, consultation form, email and coaching app, or disclosed when required by law. It may also be shared with an integration that you have chosen to connect.

Retention and your choices

Information is retained only for as long as reasonably required to respond to your enquiry, provide coaching, maintain necessary business records and meet legal obligations. You may ask to access, correct or delete information held by HIITIT Performance, subject to any record we are legally required to retain.

For a client under 18, a parent or legal guardian should submit the enquiry and may contact HIITIT Performance about the young person’s information.

Service-provider policies

HIITIT Performance remains responsible for deciding how client coaching information is used. The services that process information also publish their own policies.