Your information.
Handled with care.

Information we collect

When you submit a consultation application, we may collect your name, email address, phone number, location, training experience, goals, preferred contact method and any optional information you choose to provide. A limited lead record is stored in HIITIT Performance’s private lead tracker so the enquiry can be followed up and managed.

When you use the nutrition calculator, we collect the details needed to produce and email your result, including your name, email address, age, biological sex, height, weight, goal, activity and training information, plus any optional body-composition or nutrition-tracking information you choose to provide. The private lead tracker receives only a limited contact and enquiry summary, not the full body-composition or nutrition calculation.

When you become a coaching client, your individual app profile may contain programme information, exercise records, training feedback, body measurements, progress photographs, nutrition information, habits, fitness data and information you choose to connect from supported third-party services.

How your information is used

HIITIT Performance uses your information to calculate and deliver requested nutrition results, review enquiries, contact you when you have given permission, recommend an appropriate service, deliver coaching or rehabilitation, personalise training, monitor progress and administer the client relationship. Limited enquiry and calculator contact details may also be recorded in a private Google Workspace lead sheet so HIITIT Performance can manage follow-up and avoid losing your request.

Calculator results are only used for a direct coaching follow-up when you select the separate optional contact permission. Occasional coaching updates, programme releases or offers are only sent when you select the separate optional marketing box. Receiving a requested result or enquiry response does not subscribe you to marketing.

Your information is not used for unrelated advertising. Please do not send medical records or highly sensitive clinical documents through the public consultation form.

Your coaching profile

Coaching information entered into the app is associated with your individual, password-protected profile. It is available to you and to Jason as your authorised coach, with the platform provider processing it only as needed to operate, secure and support the service.

HIITIT Performance currently uses ABC Trainerize to provide its coaching platform. Information from an optional fitness integration is imported only when you authorise that connection, and you may disconnect it through the relevant service settings.

Security and encryption

The website, consultation endpoint and coaching platform use encrypted HTTPS connections when information is transmitted. Access to coaching information is restricted through individual accounts and authorised services. Administrative, technical and organisational safeguards are used to reduce the risk of unauthorised access, disclosure, alteration or loss.

No internet-based system can be guaranteed to be completely secure. HIITIT Performance therefore limits access to information and only collects information reasonably required to provide the requested service.

No sale to data brokers

HIITIT Performance does not sell, rent or trade your personal, health or fitness information to data brokers, advertisers or third-party marketers.

Information may be processed by service providers that operate the website, private lead tracker, consultation form, email and coaching app, or disclosed when required by law. It may also be shared with an integration that you have chosen to connect.

Website analytics and cookies

Google Analytics is optional. It helps HIITIT Performance understand website visits and interactions, including page views and completed website actions, so the website can be improved.

Analytics does not load unless you select “Accept analytics”. Your choice is stored for up to 12 months in a first-party preference cookie and can be changed at any time through Cookie settings in the website footer. Essential website functions remain available if you reject analytics.

The website’s hosting and security infrastructure may use strictly necessary technical cookies to deliver and protect the website. These are separate from optional analytics and are not controlled by the analytics preference.

Retention and your choices

Information is retained only for as long as reasonably required to respond to your enquiry, provide coaching, maintain necessary business records and meet legal obligations. You may ask to access, correct or delete information held by HIITIT Performance, subject to any record we are legally required to retain.

You may withdraw marketing consent at any time by using the unsubscribe option in a marketing email or by contacting HIITIT Performance at hiititwithjay@gmail.com. Withdrawing marketing consent does not prevent necessary replies about an enquiry, requested calculator result or active coaching service.

For a client under 18, a parent or legal guardian should submit the enquiry and may contact HIITIT Performance about the young person’s information.

Service-provider policies

HIITIT Performance remains responsible for deciding how client coaching information is used. The services that process information also publish their own policies.